Support
A question about the app, your subscription, or a report - write to us. We usually reply within a day.
In the app
Open Settings → Support - it’s a chat with the developer. The same chat is in Messages → Ostrov Support. The reply arrives there too, usually within a day.
Write from the website
Don’t have the app at hand? Leave a message and we’ll reply by email or on Telegram.
FAQ
How to delete your account
In the app: Settings → Profile (the card at the top) → Delete account. This deletes your account and your data in the cloud.
How to report or block someone
In a chat, long-press a message and choose “Report”. Or use the chat menu or the person’s card - “Report” or “Block”. A blocked person can no longer message or call you in a direct chat. We review reports within 24 hours.
Privacy and terms
How we handle data is described in the Privacy Policy; the rules of use are in the Terms of Use.